JUMO is renowned for the top quality and reliability of its products. If, however, defects do occur we take immediate action so that you don't have to make do without your product in your process for long. Our on-site service allows us to solve most problems directly at the plant, although sometimes a device has to be sent in to us. We want to make this process as quick and as convenient for you as possible.
Unfortunately, some things cannot be repaired on site.
We resolve the defect and put the component through a thorough check.
Reliable and seamless process
We require your assistance to ensure that the processing of the return is smooth. Please fill in the following form and attach it to the package. It must be clearly visible from the outside. This not only helps us with the processing, but also protects our employees from possible contamination with toxic substances.
Please use this form if you are sending a device back to us for repair.